Customer satisfaction is our priority. This policy explains returns and refunds.
1. Returns
- Request a return within 7 days of delivery.
- Returns must be in original condition and packaging.
- Some items may not be eligible due to safety, hygiene, or custom restrictions.
2. Refunds
- Refunds issued after inspection of returned items.
- Processed to the original payment method within 7-10 business days.
- Shipping charges may not be refundable unless return is due to our error.
3. Damaged or Lost Items
Contact us immediately if your package is damaged or lost. We will arrange replacement or refund.
4. Cancellations
Orders can be canceled before dispatch. Refunds processed within 3-5 business days.
5. Contact Us
Email: support@zyncodelivery.com